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NMDWS News Release-December 23, 2020: NMDWS Reminds Claimants to Plan Accordingly for Holiday Closur

For Immediate Release

December 23, 2020

Contact: Stacy Johnston

Acting Public Information Officer


NMDWS Reminds Claimants to Plan Accordingly for Holiday Closures Unemployment Insurance Tax & Claims Online System Available

(Albuquerque, NM) – All New Mexico Department of Workforce Solutions’ (NMDWS) offices, including the Unemployment Insurance (UI) Operations Center, will be closed on Thursday, December 24 starting at 1 p.m. for Winter Holiday Leave granted by Governor Lujan Grisham; and all day Friday, December 25, 2020 in observance of Christmas; and Friday, January 1, 2021, in observance of the New Year holiday. The department urges claimants to plan accordingly.

The Unemployment Insurance Tax & Claims System ( is available online 24 hours a day, 7 days a week. Customer Service Agents in the Unemployment Insurance Operations Center will be available when extended business hours resume on Monday, December 28, at 7:00am after the Christmas holiday, and Monday, January 4, following the New Year’s holiday. The extended business hours of the Unemployment Insurance Operations Center are 7:00am to 5:00pm, Monday through Friday.

NMDWS would like to remind all eligible UI claimants that Friday, December 25, 2020 and Friday, January 1, 2021 are federal holidays. Most banking institutions and the U.S. Postal Service will be closed in observance of Christmas and New Year’s. This may result in a delay of banking transactions for UI debit card and direct deposit benefit payment recipients. This may also result in a delay of mail delivery for UI claimants who receive checks.

Additional information about the Unemployment Insurance program, the Unemployment Insurance Tax & Claims System, and COVID-19 information for affected workers and businesses is available on our website at For the latest announcements and updates, follow us on Twitter (, Instagram (, Facebook (, and our official YouTube channel (



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