March 25, 2020 - From New Mexico Department of Workforce Solutions - The Daily Source
The Daily Source
Things to note:
The latest information on COVID-19 and resources around the state can be found at https://www.newmexico.gov/.
Be safe, practice social distancing, and please feel free to reach out to us if you have any questions or concerns.
Below are the latest FAQ’s that have been added to the NMDWS COVID-19 website https://www.dws.state.nm.us/COVID-19-Info.
Q: The Governor has declared that workers who are self-quarantined for Covid-19 may be eligible for Unemployment. Under "reason for separation" what would I choose? What separation reason should I select?
A: If you have been directed to self-quarantined or are taking care of an immediate family member that is quarantined due to COVID-19, and you have a return to work date, the separation reason you would select on your claim is “Leave of Absence.” If you answer that it is paid leave of absence, you will be found ineligible for benefits because you are still receiving payment from your employer. If you answer that you are not receiving payment you will potentially be eligible to receive benefits.
If you do not have a return to work date, please select Discharged/Lack of Work due to COVID-19.
Q: There was a box to check to request a backdate when I was filling out my initial claim and it generated a questionnaire to fill out. What does it mean when it asks “Were you aware that you could file an unemployment claim? Explain in detail.” I had answered the question as yes, but when I put an answer in the explanation, I get an error. Why?
A: Certain questions within the questionnaire are dependent on the first answer you provide. If you say “yes” that your employer posted the information in the workplace about your right to file a claim, you should skip the next question. You would only complete the next question if you answered “no” to the question “Did you know you could file for benefits?” Read each question and instructions carefully when filling out questionnaires.
Remember to be patient and kind with each other. We’re in this as a team.